PRIVACY POLICY

OMIGA Jewellers collects personal information you explicitly provide when creating an account, browsing our catalog, placing orders, registering for our 50-Week Gold Savings Scheme, or requesting a franchise partnership.

Types of data collected include your name, contact telephone number, billing and shipping addresses, email address, payment confirmation identifiers, and government identity documentation required by RBI/Income Tax regulations for high-value precious bullion transactions.

We also collect non-identifiable technical data (including browser type, IP address, device specifications, and page interaction timestamps) to ensure responsive performance across all platforms.

To verify, process, and fulfill your fine jewellery purchases, gold coin allocations, and bespoke manufacturing orders.

To generate tamper-proof GST tax invoices and register Hallmark Unique Identification (HUID) certification records.

To dispatch real-time SMS, WhatsApp, and email alerts regarding order statuses, delivery OTP codes, and savings scheme payment reminders.

To enhance digital storefront security, identify fraudulent payment attempts, and maintain audit logs required under Indian commercial law.

We implement state-of-the-art administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or alteration.

All electronic communications and financial transactions on our platform are secured using TLS/256-bit SSL cryptographic encryption.

Payment card numbers and net banking credentials are never stored on our local servers; they are tokenized and processed exclusively through PCI-DSS Level 1 certified payment gateways.

OMIGA Jewellers maintains a strict Zero Data Sale Policy: We do not sell, rent, monetize, or trade your personal information to third-party telemarketers or external advertisers under any circumstances.

Data is shared only with trusted operational partners strictly necessary to fulfill services—such as insured logistics carriers for doorstep delivery and SMS gateway providers for delivery OTPs.

We may disclose records when mandated by lawful court orders, law enforcement requests, or tax authorities in accordance with the Prevention of Money Laundering Act (PMLA).

Our website utilizes session and persistent cookies to remember your cart items, maintain active login authentication, and remember your preferred daily gold rate display metrics.

You hold full control over cookies through your internet browser settings and may choose to disable tracking cookies at any time without restricting access to core shopping features.

Under the Digital Personal Data Protection (DPDP) Act, 2023, you have the right to request a copy of all personal data held by us, request corrections to inaccurate records, or demand the deletion of your customer profile.

To exercise any of your data rights or to withdraw consent from promotional communications, you may contact our dedicated Grievance and Data Protection Officer at privacy@omigajewellers.com.